Shipping policy

At DIAR, we are committed to delivering your orders safely and on time. Please review our shipping policy below:

1. Shipping Locations

• We currently ship within [country / countries you serve].

• For shipping outside the available areas or for special requests, please contact us before placing your order.

2. Order Processing Time

• Orders are prepared and processed within 1 business day after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

• Estimated delivery time ranges between 1–3 business days, depending on the customer’s location.

• Delivery times are estimates and may be affected by factors beyond our control, such as courier delays or weather conditions.

4. Shipping Fees

• Shipping fees are calculated at checkout based on the delivery location and the size and weight of the shipment.

• All shipping charges are clearly displayed before completing the purchase.

5. Order Tracking

• Once your order has been shipped, you will receive a tracking number (if available) via email or WhatsApp.

• You can track your shipment through the courier company’s website.

6. Delays & Force Majeure

• DIAR is not responsible for delays caused by courier companies or force majeure events such as natural disasters or circumstances beyond our control.

7. Incorrect Address

• Customers are responsible for providing accurate and complete shipping information.

• DIAR is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Damaged Shipments

• If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photos of the package and product.

• The case will be handled in accordance with our Return & Refund Policy.

9. Contact Us

For any shipping-related inquiries, please contact us at:

• 📧 Email: [your email]

• 📞 Phone / WhatsApp: [your number]